Following up on my earlier thread about using Composer to create a package for Smart Notebook 10, I am now in the process of just trying to manually install a working copy on a machine that has been imaged using Casper. I've tried a clean uninstall and reinstall of the software using the newest (and older as well) versions from their website, I've tried creating a new local admin account and reinstalling, but none of this is working. When the program launches, I get an error about needing to reinstall. I gave the support staff at SmartTech remote access to one of our computers with this problem and they couldn't figure it out after several hours of trying.<div>
<br></div><div>I'm desperate and hoping that someone else on this list may have had a similar problem with this software. I think it must come down to a permissions problem, but I can't figure out what to change. Repairing permission on the drive doesn't help.</div>
<div><br></div><div>Help?</div><div><br></div><div>Tatian<br clear="all"><br>____________________________<br>Tatian Greenleaf<br>Associate Director of Technology<br>Saint Mark's School<br>(415) 472-8000 x1014<br>
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